NesterSoft RequestCommander
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NesterSoft RequestCommanderNesterSoft RequestCommander Version 1.3
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A trouble ticketing system for tracking users requests.

Author (Support): NesterSoft Inc.
Price: $29.95 File Size: 1.28 MB Requirements: 32M RAM Language: English
Date Updated: 2008-4-2 2:18 AM Platform: Windows

Long Descriptions of NesterSoft RequestCommander
RequestCommander - trouble ticketing system for tracking users requests.

It allows you to process users requests on-the-fly and store them conveniently.

Features:
- Receive requests via email or over the phone and store them on-the-fly
- Access any necessary information easily
- Check on requests statuses just by one short look
- Read request history: questions and answers exchange, statuses change
- Organize requests into groups
- Inform users about requests statuses using Emailing tool
- Get reminded about requests dead-lines
- Generate comprehensive reports
- Network support - use RequestCommander in your local network
- Send mails by selected request
- Send mails by every request in selected category function are released
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